Debt Collection Management Course

SKU DCMOC
R520.00
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Debt Collection Management Course
Product Details

This course will assist you or your staff to fully understand how to manage your Clients who owe you money, ensuring your business always has a positive cashflow.

The course is designed for Business Enterprises who offer their clients credit terms and need to learn how to best manage their debtor’s book to maximize Working Capital.


Topics Discussed:

  • The importance of Working Capital & Cashflow - When is a Sale really a paid Sale?
  • The importance of Risk Assessment – How to choose clients
  • The implementation of a Credit Policy - How to treat clients
  • Communication styles to be used with Customers - How to communicate with clients
  • Letters of Demand & Repayment plans - How should clients respond
  • How to Measure the effectiveness of your Debt Collection – Are all possible steps being implemented to collect outstanding monies due to your business?


All Included:

  • Video presented course
  • Downloadable course material
  • Certificate of training
  • Assessment (optional)
  • 2 Non-Verifiable CPD points