Business Communication Skills Course

SKU 00019
R520.00
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Business Communication Skills Course
Product Details

We communicate with people for the better part of everyday and should have mastered it by now. Yet, everyday miscommunications occur between people.

This comprehensive self-study course will help delegates understand the different methods of communication and how to make the most of them.


Course Content:

  • What is communication?
  • Understanding communication barriers
  • Para-verbal communication skills
  • Non-verbal communication skills
  • Speaking like a star
  • Listening skills
  • Asking good questions
  • Appreciative enquiry
  • Mastering the art of conversation


Who will this package benefit?

Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators that have recently joined the workplace as well as organisations and individuals who want to improve customer service and build long term customer relationships.

Business professionals that require the skills to make successful presentations will also benefit from this self-study package as well as practitioners who may benefit from learning shortcuts that will enable them to use Microsoft Excel and Word more effectively and efficiently.


All Included:
  • Video presented course
  • Downloadable course material
  • Certificate of training
  • SAICA, SAIBA, ACCA, IACSA, IRBA Accredited – 2 Verifiable CPD Points